EBR Mencap Privacy Policy 

Effective date: 5th February 2026
Last reviewed: 5th February 2026

EBR Mencap takes your privacy seriously. This page explains clearly how we handle your personal information when you visit our website or get in touch.


Who We Are

EBR Mencap is a local charity supporting people with learning disabilities, their families, and carers.

We are responsible for your personal information and use it only to support our charitable work.


The Information We Collect

We may collect personal information when you:

  • Contact us via forms, email, or phone

  • Sign up to volunteer or donate

  • Leave a comment on the website

  • Upload images or content (please avoid sharing location data)

If you leave a comment, we may collect your name, email, and IP address to help prevent spam. Your Gravatar picture may appear with approved comments.

We may also collect limited data from cookies to help the website work properly.


How We Use Your Information

We use your information to:

  • Respond to questions and enquiries

  • Support volunteering, events, and fundraising

  • Process donations securely

  • Keep you informed about our work and activities

  • Improve our website

We will never sell or rent your personal information.


Sharing Your Information

We only share information when necessary:

  • Trusted service providers, e.g., website host or email system

  • Authorities, if needed to protect people we support

  • Legal or regulatory bodies, where required

Some website features (like embedded videos or spam detection) may involve third-party systems.


Cookies

Cookies are small files that help the website work better.

  • They remember your details if you leave a comment

  • They help manage login information

  • They support basic website functions

You can manage cookies in your browser settings.


How Long We Keep Your Information

We keep your data only for as long as needed to:

  • Provide services and support

  • Meet legal and reporting obligations

For comments on our website, we keep them to help moderation.


Your Rights

You have rights under UK GDPR, including:

  • Accessing your information

  • Correcting mistakes

  • Requesting deletion (except where we must keep it for legal reasons)

  • Objecting to how we use your information

  • Making a complaint to the ICO if needed (www.ico.org.uk)

These rights apply to volunteers, donors, and website users.


Embedded Content

Embedded content (like videos from other websites) may collect data about you. We do not control these third-party websites.


Security

We keep your personal information safe with technical and organisational measures.


Updates to This Policy

We may update this page occasionally. The latest version is always on our website.

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